FAQ for Students
The OnlineWSB platform is the university's e-learning platform where various types of classes and exams are conducted. It should not be confused with MS Teams, where classes take place as real-time video meetings.
📌 What courses will you find on OnlineWSB?
- 🔹 Courses with scheduled classes (visible in the class schedule)
- If your schedule includes information about classes on OnlineWSB, you have been automatically enrolled in them.
- In such courses, you will find materials, assignments, tests, and other activities with a set deadline.
- Some courses require independent work at a convenient time (with a completion deadline).
- 🔹 Supplementary learning courses
- These are additional courses not visible in your class schedule.
- They are used for providing materials, assignments, or tests, but do not include regular online meetings.
- You must join them on your own – the lecturer provides the link and password during class.
- 🔹 Exams
- The exam may be part of an existing course.
- It may also be available as a separate exam course (automatically added) – check the My Courses tab.
- Some exams take place on a different platform, e.g., Inspera.
📢 The most important differences between OnlineWSB and MS Teams
✅ OnlineWSB – courses and materials are available around the clock; you work at your convenience but within specified deadlines.
✅ MS Teams – classes take place live, at specific times, with the lecturer and other students.
📝 Important! Classes conducted on Teams or on-site do not necessarily have their own courses on the OnlineWSB platform. If you do not see a course in the system, it is worth asking the lecturer whether they use the platform and whether you need a link and password for a supplementary course.
- 👨💻 Log in using the “university domain.”
- 🔑 Use the same username and password as in the Virtual University.
💡 When you are logged into the Virtual University, select the e-learning platform tab.
📂 You can find the courses you are enrolled in under the My Courses tab.
📧 If classes are held on Teams or on-site at the university, ask the lecturer for the link and password.
📖 You can find open AWSB courses not included in your schedule under the Courses > Open Courses tab.
- 📖 Classes take place in e-learning courses for independent study.
- 🌐 You can access the courses from anywhere, on your phone, computer, or tablet, at any time.
- ⏳ Classes are not conducted live – you can log in whenever you want.
- 📂 You can find the courses under the My Courses tab.
- ⏰ The OnlineWSB platform operates 24/7, all year round.
- 🔹 You should already be enrolled in courses scheduled on the OnlineWSB platform – you can find them under the My Courses tab.
- 🔹 If classes are conducted on-site at the University or on the Microsoft Teams platform, access to the course requires an invitation from the lecturer. Ask them for the link to the course and the self-enrollment password.
- 🔹 If you still do not see the course, check the course filter settings – select “all.”
- 🔹 If you still do not see the course, report the issue: pomoc.online@wsb.edu.pl.
📌 How to get access?
- 1️⃣ Check your notes – the lecturer may have already provided the link and password.
- 2️⃣ Ask your group mates – someone may have access.
- 3️⃣ If you still do not have the details, ask the lecturer for the link and password during class (instead of sending an email).
- 4️⃣ Attend classes regularly so you don’t miss important information.
📢 Do not wait until the end of the semester! Check access to the course earlier to avoid problems with getting a grade.
- 🔹 First login? Use the same username and password as in the Virtual University.
- 🔹 Make sure you are using the “university domain” option.
- 🔹 Try again later.
- 🔹 If the problem persists, contact IT: pomoc.office365@wsb.edu.pl (attach a screenshot).
- ⭐ Only courses marked with a star are visible in the dashboard.
- ⭐ To add a course to the dashboard, mark it with a star in My Courses.
- 💡 Can't log in? Use the e-learning platform tab in the Virtual University.
- 🆘 Problems logging into the Virtual University? Report it to IT: pomoc.office365@wsb.edu.pl.
- 🛠️ Issues with the platform's operation (e.g., submitting assignments, tests)? Contact administration: pomoc.online@wsb.edu.pl.
- 🎓 The exam may be part of a course you already have access to.
- 📂 It may also be available as a separate exam course, to which you will be automatically enrolled – check the My Courses tab.
- 🖥️ Some exams take place on another platform, e.g., Inspera.
- 1️⃣ Select the relevant subject – you can do this in the My Courses tab or from the calendar on the OnlineWSB platform.
- 2️⃣ Check the general information about the exam for the subject to ensure the date and time of the exam are correct.
- 3️⃣ Click on the exam date you are taking (0,1,2).
- 4️⃣ Select the Test activity and start the exam.
Important information:
- ⏰ Exam duration: you must complete the exam within the allotted time. If you do not do so, the test will close automatically, and your answers so far will be saved.
- ✅ Exam results: you can usually check them after the test closes in the Grades tab.
- 🗓️ Entering the grade: the lecturer has 7 days to transfer your final grade to the Virtual University.
- 🌐 Browser instead of the app: we recommend using a web browser, as the Moodle app may not display some question types.
We do not recommend using the Moodle app for exams. The app does not support some question types, such as ordering, which may prevent you from answering them.
How to best take the exam?
- ✅ Use a web browser (e.g., Chrome, Firefox, Edge).
- ✅ Check your internet connection before starting.
- ✅ Make sure the OnlineWSB platform works correctly on your device.
What happens if I still use the Moodle app?
When you submit your exam, the system will switch you to a browser so you can review and fill in missing answers. However, switching back and forth between the app and the browser may take too long, affecting your comfort and exam result. Therefore, we recommend using a browser from the start.
Does this apply to all exams?
Yes, this rule applies to all exams on our platform. Good luck! 🎓
- ⏳ The exam is still ongoing – results are only available after the test ends and the exam window closes.
- 👀 The results are hidden – they may only be visible after the lecturer approves them.
- ✍️ The grade requires manual assessment – if the exam includes open-ended questions (e.g., an essay), the lecturer must grade them manually.
- 🗓️ The exam has ended, but the grades have not yet been entered – the lecturer has up to 7 days to enter the final grade into the Virtual University.
- 📊 The lecturer has not provided a preview of the results on the platform – check your grades in the Virtual University.
- 🆘 Technical error – if the time for publishing results has passed and you still do not see them, contact the lecturer or the platform administrator.
- 📂 Choose a course in My Courses.
- 📊 Go to the Grades tab.
- ✅ Check your results in the course gradebook.
- 1️⃣ Open the assignment and click Submit assignment.
- 2️⃣ If the file will not upload:
- 📌 Open it in Adobe Acrobat Reader and save it again as a PDF.
- 📌 Create a file in MS Office and save it as a PDF.
- 📌 Use Adobe Scan to scan documents.
- ⏰ Check the deadline – perhaps the test activity period has expired.
- 💬 In this case, contact the e-course instructor.
- 📌 The course title
- 🔗 The course link
- ⚠️ A description of the error
- 🖼️ A screenshot